Survey

Is your refreshment service frustrating to deal with or unresponsive to your requests? Do you find that your vending machines are regularly out of stock, or not working? Are the machines often rejecting your money?

If the answer is yes, it could be that you are dealing with a vending company that is under capitalized and does not have the resources to provide you with top of the line refreshment services. With such companies you will experience problems such as; the lack of updated equipment, no in-house mechanics, lack of product variety and availability due to the inability to store inventory, no refrigeration in their trucks, and a host of other things any under capitalized business will run into.

PGi Services has provided a quick survey to help you evaluate your current refreshment service.

Please take a moment to fill out the following survey and one of our account representatives will contact you with a no obligation evaluation of your current refreshment services. We will offer recommendations and advise on correcting your situation.

Begin here

*Company Name
*Phone Number
*Email

*required

	Y	N
Security / Liability
Has the current service provided you with proof of insurance?
Does your current route person wear a uniform from the company they represent?
Does your current service perform in-depth background checks on all employees?

Vending Machines
Does your current service have glass front beverage machines?
Is your snack machine often out of stock of your favorite items?
Do the money acceptors reject your money on a regular basis?
Do the vending machines look dirty or is the glass hard to see through?
Do your current machines accept $5, $10, or $20 bills?

Technology
Does your current service utilize wireless devices or hand held devices to track sales?
Can you make a purchase with a credit card?

Service Level
Is the current vending supplier quick to respond to your requests?
When your money is lost in the machines are refunds processed promptly?

Products
Does the current supplier rotate in new products ?
Do you find a lot of products in your machines that are out dated?
Are the products in your machine brand name products?